Introduction
If your Kippy Evo battery is draining faster than expected, there are a few settings you can adjust to help extend battery life. This guide explains the main power-saving options and what to check if charging does not seem to improve performance.
Why battery life may decrease
Battery usage depends on how often your device updates its location, whether live tracking is active, and the charging adapter used. More frequent GPS activity uses more power, so reducing unnecessary tracking can help the battery last longer between charges.
How to extend battery life
Use the following settings to reduce battery consumption on your Kippy Evo.
Open the Pet Profile settings in the Kippy app.
Reduce the automatic update frequency to XX hours.
Disable GPS during automatic updates, if this option is available in your settings.
Stop live tracking when you do not need real-time location updates.
Charging check
If the battery still does not last as expected after changing the settings, check the adapter used for charging. A faulty or unsuitable adapter can affect charging performance and may prevent the battery from reaching a full charge.
When to contact support
If the issue continues after reviewing the settings and charging adapter, contact Kippy Support for further assistance. Include details about your device, charging setup, and the battery behaviour you are seeing.
Additional information
For best results, keep your device updated and use tracking features only when needed. If you are using a legacy Kippy Evo device, some options may differ from current Kippy Dog or Kippy Cat products.